Tech@Hand
Tech@Hand creates connections to devices, internet, resource navigation, and digital mental health support through compassionate, participant-centered, peer learning experiences.
We provide support for socially isolated trans and queer older adults and transitional-aged youth in San Francisco.
What We Do
Tech@Hand was developed in collaboration with this statewide initiative of Help@Hand during COVID-19 to increase resources in response to an increased need for digital mental health support. Help@Hand is a collaboration between agencies and counties throughout California as part of a statewide initiative.
A lack of tech education and technical skills training due to the digital divide is a major barrier for our most vulnerable community members to access necessary public services and make progress towards their life goals.
Tech@Hand aims to teach essential digital literacy skills to community members while providing peer-led emotional support.
Program Offerings
Digital Literacy Cohort Program:
Participants of this program receive a tablet with a hotspot throughout the duration of the cohort (4-6 months). Depending on capacity, we often have 2 cohorts a year, in Fall and Spring.
During their time in the program, participants will work closely 1:1 with a Digital Peer Navigator to establish and work towards their digital literacy and life goals.
We also collaborate with local organizations (shelters, drop-in centers) to:
Provide E-Waste donations to ensure their is access to technology for those they serve
Provide on-going services on-site
Public Tech Support Office Hours
We host weekly tech support office hours over Zoom to the public for free.
